Ease of use: IBM RPA has, by far, the highest score on ease of use and ease of setup (Figure 2).Here is the end-user opinion about IBM RPA in terms of these four aspects: Now, we’ll examine four Blue Prism RPA alternatives and competitors for workflow automation and whether these tools address Blue Prism’s downsides: 1. Comparison of 4 RPA tools in terms of pricing. However, as seen in Figure 4, users grade Blue Prism’s pricing flexibility and ability to understand needs about licensing as the lowest among the four tools. Pricing: We couldn’t find publicly available pricing information about Blue Prism RPA. Moreover, users say its peer user community is not as huge and active compared to other tools. Source: Gartner Peer InsightsĬustomer support: As seen both in Figures 2 & 3, Blue Prism has the lowest score on customer support among the four tools. Users, however, highlight that its integration with developer tools such as Git or Docker is not perfect. Integrations: As seen in Figure 3, its ratings on integration capabilities are relatively similar to other tools. Compared to other tools, Blue Prism has the lowest score on ease of use and ease of setup on G2: Figure 2. Top used phrases in Blue Prism reviewsĮase of use: Review data aggregated from public sources demonstrates that “Difficult” is one of the top-used keywords in user reviews of Blue Prism RPA, as seen in Figure 1. Shortcomings of Blue Prism according to user reviews Figure 1. In this article, we’ll examine user reviews from various platforms to see what users think of Blue Prism and its competitors in terms of:
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